About the organisation
Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.
Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.
We place a high priority on advocacy and are a leader in policy development and research.
About the role
The Helpline Senior Practitioner will provide specialist support and leadership within the Stop It Now! Australia team, offering evidence-informed psychoeducation, support and advice to individuals contacting Stop It Now! Australia Helpline due to concerns about their own or someone else’s sexual thoughts or behaviours towards children.
This role will drive evidence-based improvement across the helpline, utilising auditing, and data assessment processes to identify trends, generate insights from data, and strengthen service quality and effectiveness.
This role will also enhance practice quality and team capability through supervision, shift duty management, mentoring, and reflective practice, fostering collaboration and contributing to the ongoing advancement of child sexual abuse prevention nationally.
Competitive remuneration, plus salary packaging benefit, is offered together with ongoing professional and career development as well as opportunities for personal growth.
We have multiple roles and have flexibility to offer casual, part time or full time hours.
What Jesuit Social Services can offer you:
- An organisation that lives its values, through its day to day work
- A welcoming and supportive relational environment
- A comprehensive Induction and Orientation program
- Ongoing training and development related to your role
- Employee assistance program
- A competitive salary plus salary packaging benefits
- Generous leave
About the program
About you
This role will suit a candidate with the following skills and experience:
- Tertiary qualification/s and/or relevant experience in field in social work, psychology or the social sciences is essential. Knowledge and understanding of relevant legislation and regulatory frameworks is desirable
- Commitment to preventing child sexual abuse and promoting child safety and demonstrated practice experience:
- with people who are concerned about their sexual thoughts towards children or have perpetrated child sexual abuse.
AND/OR
- with children who are at risk of experiencing child sexual abuse and their families
AND/OR
- supporting other professionals and non-offending family members respond to concerns related to child sexual abuse.
- Proven ability to apply psychological, social work, or behaviour change knowledge, approaches and evidence-based frameworks (e.g., trauma-informed practice, Good Lives Model) when working with serious offenders and non-offending individuals to prevent child sexual abuse and improve practice outcomes.
- Demonstrated ability to provide effective line management, professional supervision, and duty management to practice staff, ensuring high standards of service delivery and staff wellbeing. This includes proven skills in mentoring and developing staff capability, fostering reflective practice, and maintaining accountability within a multidisciplinary team.
- Superior written and verbal communication skills, including the ability to fulfil administrative requirements, including data entry and case note writing; as well as writing professional reports.
- Demonstrated enthusiasm for ongoing learning and professional development to enhance contribution to child safety and service quality. Including capacity to work flexibly in response to changing service needs, manage competing priorities, and adjust practices as required.
- Experience working with priority groups as defined by the National Strategy to Prevent and Respond to Child Sexual Abuse 2021-2030 (victims and survivors of child sexual abuse and their advocates, children and young people and their support networks, First Nations peoples, culturally and linguistically diverse (CALD) communities, people with disability, LGBTQIA+ people, people living in regional and remote communities).
How to apply
- Upload your resume and cover letter incorporating your responses to the Key Selection Criteria from the Position Description.
- For further information please contact Fleur Blüm, Program Establishment Manager on 0457 661 822.
Applications close at 5.00pm on 21 November 2025.
Applications will be reviewed on an ongoing basis and the closing date may be subject to change without notice.
Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.
We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.
Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.
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