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Case Manager Navigator Hume Merri-bek

06/05/2026
22/05/2026
$88,090.00 - $94,789.00
Contract
Brunswick
Community Services and Development

About the organisation

Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.

Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

 

ABOUT THE PROGRAM

Navigator is a program funded by state government which aims to support disengaged learners aged 10-17 years old to re-engage with an education. Jesuit Social Services in partnership with VACCA delivers the Navigator Program in Hume Merri-bek.

The Navigator Program provides case management and outreach support to the most severely disengaged learners, to help create a pathway back into education. Navigator works one-on-one with young people and their families and schools to provide disengaged students with the specific and tailored support they need to reengage in education. Case managers work collaboratively within a multidisciplinary team and also work closely with schools and key stakeholders to support each young person’s individualised pathway back to regular attendance at school and engagement in learning.

Job Description

ABOUT THE ROLE

Exciting opportunities exists for two suitably experienced and qualified individuals to take on case management roles within the Hume Merri-bek team. The suitable candidates will have knowledge and/or experience working with young people experiencing mental illness, neurodiversity, disability; and those who may be part of the LGBTQIA+ community.

Case Managers are responsible for providing individually tailored outreach support to disengaged learners within the context of their families, whilst developing and maintaining relationships with stakeholders across a range of sectors.

The Navigator Hume Merri-bek team is based in Brunswick.

These are full time, 6-month contract positions.

Attractive salary in the range of $88,090 - $94,789 pro rata, plus salary packaging benefits, together with ongoing professional and career development.

 

WHAT JESUIT SOCIAL SERVICES CAN OFFER YOU

  • A comprehensive Induction and Orientation program
  • Ongoing role related training and development
  • An organisation that lives their values, through our day to day work
  • A welcoming and supportive environment
  • Employee assistance program
  • A competitive salary plus salary packaging benefits
  • Generous leave

Desired Skills and Experience

CANDIDATE REQUIREMENTS

  1. Tertiary qualification/s and/or relevant experience in field
  2. An understanding of the factors that can contribute to a child’s disengagement from learning and education; and the ability to work holistically with disengaged learners and their families/carers to re-engage in learning and increase school attendance. 
  3. Demonstrated knowledge and understanding of key child developmental stages and age-appropriate strategies and interventions to support disengaged learners and their families/carers to re-engage in learning and increase school and a clear understanding of case management, intensive support, crisis intervention and assertive outreach. 
  4. Capacity to work with a high degree of cultural competency and understanding of culturally appropriate service delivery in relation to Aboriginal young people, their families and communities, and in relation to CALD young people, their families and communities. 
  5. Experience working with families and ability to use a range of strategies around family issues such as family violence, family breakdown and school disengagement.

How to apply

  • Upload your resume and cover letter incorporating your responses to the Key Selection Criteria from the Position Description.
  • For further information please contact Helen Coventry 0438 066 595.

Applications close at 5.00pm on 22 May 2026.

Applications will be reviewed on an ongoing basis and the closing date may be subject to change without notice.

Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.

We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.

Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

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