About the organisation
Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.
Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.
We place a high priority on advocacy and are a leader in policy development and research.
What Jesuit Social Services can offer you:
- An organisation that lives its values, through its day to day work
- A welcoming and supportive relational environment
- A comprehensive Induction and Orientation program
- Ongoing training and development related to your role
- Employee assistance program
- A competitive salary plus salary packaging benefits
- Generous leave
Helpline Practitioner– Stop It Now! Australia
About the role
As a Helpline Practitioner you will use your specialist knowledge to provide evidence-informed psychoeducation, support and advice to individuals contacting Stop It Now! Australia Helpline due to concerns about their own or someone else’s sexual thoughts or behaviours towards children.
This role will engage with individuals contacting the Stop It Now! phone and chat helpline with an empathetic approach, supporting them to take accountability, reduce risk, and build motivation for positive change to prevent offending.
This role will also maintain best practice and service quality by engaging in supervision, reflective practice, and professional development, while contributing to a supportive and collaborative team culture dedicated to innovation in offence prevention, and the protection of children.
Competitive remuneration, plus salary packaging benefit, is offered together with ongoing professional and career development as well as opportunities for personal growth.
We have multiple part-time roles available to cover a range of shift patterns across our helpline operating hours. We are seeking around a 0.6 FTE (flexible). The salary is in line with SCHADS Level 4.4.
We are hiring for hybrid positions for candidates based in Melbourne, and remote positions for candidates located elsewhere.
About the program
The Men’s Project builds on Jesuit Social Services’ over 45 year engagement with boys and men in trouble, but it also involves us leading new work to reduce violence, to improve the wellbeing of boys and men, and to keep families and communities safe.
About you
This role will suit a candidate with the following skills and experience:
- Commitment to and demonstrated practice experience:
- with people who are concerned about their sexual thoughts towards children or have perpetrated child sexual abuse.
AND/OR
- with children who are at risk of experiencing child sexual abuse and their families
AND/OR
- supporting other professionals and non-offending family members respond to concerns related to child sexual abuse.
AND/OR
- working on a helpline managing difficult and challenging topics
AND/OR
- other relevant fields (e.g., family violence).
- Knowledge of practice frameworks and approaches for working with serious offenders, child protection issues and/or men’s behaviour change, including a commitment to a compassionate and empathetic approach when working with a diverse range of service users and staff. Knowledge and understanding of relevant legislation and regulatory frameworks is desirable.
- Strong commitment to child protection and the prevention of child sexual abuse, with motivation and a willingness to continually build knowledge and skills in safeguarding and behaviour change practice.
- A team player who works collaboratively with colleagues, contributes to reflective practice, and supports the shared goal of preventing child sexual abuse.
- Ability to use modern technologies for helpline service delivery including strong attention to detail and ability to maintain accurate, confidential case note records in line with agreed policies and procedures.
- Experience working with or knowledge of priority groups as defined by the National Strategy to Prevent and Respond to Child Sexual Abuse 2021-2030 (victims and survivors of child sexual abuse and their advocates, children and young people and their support networks, First Nations peoples, culturally and linguistically diverse (CALD) communities, people with disability, LGBTQIA+ people, people living in regional and remote communities).
How to apply
- Upload your resume and cover letter incorporating your responses to the Key Selection Criteria from the Position Description.
Applications close at 5.00pm on 10 September 2026
Applications will be reviewed on an ongoing basis and the closing date may be subject to change without notice.
Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.
We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.
Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.
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