Coordinator Counselling and Group Work Family and Carer-led Centre
10/04/2026
24/04/2026
Permanent - Full Time
Sunshine
Community Services and Development
About the organisation
Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential. We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.
Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.
We place a high priority on advocacy and are a leader in policy development and research.
Job Description
We are seeking a full-time (1.0 FTE) highly motivated, qualified, skilled and enthusiastic leader to join our Western Metro Mental Health and Wellbeing Connect centre located in the Sunshine area
Full time (1.0 FTE; minimum 0.8 FTE may be considered)
Required to work Tuesdays 1-9pm (penalties apply); all other days regular working hours 9-5pm
Lived/living experience highly encouraged to apply
Sunshine location
About the program
The Royal Commission into Victoria’s Mental Health System (2021) highlighted the important role played by families, carers and supporters in contributing to the wellbeing of people who are experiencing mental health challenges, psychological distress, mental illness, or substance use issues. To better recognise and support families, carers and supporters, Mental Health and Wellbeing Connect Centres have been established in each Victorian region.
The Mental Health and Wellbeing Connect Centres are led by the experiences of people who have lived/living experience of supporting someone with mental health challenges and/or substance use challenges. The Mental Health and Wellbeing Connect Centres provide a warm and welcoming space available to family members, carers, kin and supporters of all ages and backgrounds, with no need for a referral. They provide opportunities to connect with peers along with tailored information, resources, advocacy, support (individually and group work), and access to brokerage funds through Tandem’s Carer Support Fund.
Jesuit Social Services has been funded to deliver the Western Metro Mental Health and Wellbeing Connect Centre (the ‘Centre’). In establishing this exciting initiative, Jesuit Social Services is committed to engaging with and employing people with a lived/living experience of support or caring for people who have a mental health and/or substance related issues.
Jesuit Social Services’ Western Metro Mental Health and Wellbeing Connect Centre is contracted to deliver services two evenings a week and on Saturdays.
About the role
The Coordinator Counselling and Group Work will report to the Manager, Western Metro Mental Health and Wellbeing Connect and will:
Oversee and deliver high quality, counselling services that meet the needs of families, carers and supporters of people who are experiencing mental health challenges, psychological distress, mental illness, or substance use issues
Establish and continually develop a program of groups and activities that meet the needs of families, carers, and supporters at the Centre and at satellite locations across the Western Melbourne metropolitan region
Lead, manage, support and supervise a team of Counsellors/Group facilitators, some of whom will have lived or living experience as a carer
This role is based on-site in Sunshine
The Coordinator Counselling and Group Work is required to work Tuesdays 1-9pm; all other days regular hours
Competitive remuneration, plus salary packaging benefit, is offered together with ongoing professional and career development.
Desired Skills and Experience
Candidate Requirements
This role will suit a candidate with the following skills and experience:
Tertiary qualification/s and/or relevant experience in the Counselling/Mental Health field
Strong knowledge, understanding and experience within the mental health and/or drug and alcohol service system in Victoria.
Experience delivering high quality counselling services to families, children and young people.
Experience developing, delivering and organising groups and wellbeing activities.
Experience supporting and supervising staff, including people with lived and/or living experience.
Capacity to fulfil reporting and administrative requirements associated with the position.
Lived or living experience as a family member, carer or supporter of someone with mental health challenges, or substance use challenges is highly desirable.
For further information please contact Nick Pace, Manager, Western Metro Mental Health and Wellbeing Connect on 0437 676 685
Applicants are required to upload a resume and cover letter which responds to each of the Key Selection Criteria, with names and contact numbers of two referees.
Your responses to the selection criteria should be incorporated into your covering letter.
Please apply in confidence.
Applications close at 5.00pm on Friday 24th April 2026
Applications may be reviewed prior to the closing date and may be subject to change without notice.
Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.
We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people, members of the LGBTIQA+ community, people with a disability, people of culturally diverse backgrounds and working parents.
Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.
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